FAQs

Shipping

Due to the current shipping prices, I will only be shipping in the USA. Packages are shipped via USPS Priority (USA).

Thank you for your understanding.

Returns

If there is an issue with your order, please contact me first. I want you to be happy with your purchase.

You may return items within 14 days of receiving them. Please return items in their original packaging and undamaged. Purchaser is responsible for return shipping fees. Returns are refunded once we receive them.

When will my order ship?

Orders will ship within 5-7 business days from when the order was placed. We will do our best to get your order to you as soon as possible.

Pre-orders will be listed when applicable. Shipping times will be included in the listing.

Wholesale inquiries/collaborations

If you are interested in stocking Flower Hill Fleeces yarn in your store or collaborating on a special project, please feel free to contact me at flowerhillfleeces@gmail.com.

Are the photos of the yarn accurate?

We do our best to photograph our yarn in natural light to best capture its color although there may be some slight variation from monitor to monitor. Every skein of our yarn is hand dyed and there is no guarantee that skeins of the same color way will look exactly alike. If you have questions about a color, please feel free to contact us.